It depends on what report you read, but we know that CRM or sales automation installations are fraught with frustration and failure. It isn’t unusual that companies go through 2-3 CRM companies until they has a system that works for everyone. In this interview, host Jim Obermayer, asks Joe Scioscia, VP of Sales at VAI how to avoid common CRM installation failures. Joe Scioscia is a top flight expert on the subject and in 25 minutes he will guide us out of the corn patch maze known as CRM Implementation.
- Present a plan and show the full strategy.
- Baby steps to explain the steps of what they are, why they need them and how they can implement them.
- There is regular cadence, ground rules. Those need to be known - a guidebook they can refer to when you are not right with them.
"After those first couple of tweets, they feel more comfortable and are usually good to go." - Erika Goldwater
"Meeting a tweet quota is not social media engagement." - Susan Finch
"Social media - be gracious. If you find something worth sharing, DO IT and give credit to the person who created or originally shared it with you."
On Veterans' Day in America, we are publishing a program aired last week hosted by Nate Teplow for MSP Radio one of our SLMA radio special programs. We think is worth repeating to SLMA Radio listeners.
- Architecture / Engineering / Construction
- Accounting & Finance
- Government Contracting
There is a genuine excuse salespeople use that they spend so much time researching on the web, updating the CRM system, and linking on social media, in short doing everything management tells them to do, that they don’t have time to sell. Ian Moyse tackles the subject with the insight of a recognized cloud expert.
During our annual sales lead management week, we interview Richard Brock, who many say is the founder of customer relationship management and consequently modern sales lead management. During this interview, his third time on the show, we tackle the difficult subject of why lead management continues to be a failure at so many companies. Why do they think that by just putting in a software product they will instantly increase sales? Get ready for a thumping from Richard and Jim Obermayer the host.
Pinterest for Business: Hidden Secrets Only the Pros Know